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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim C

September 20, 2024

1  out of  5
rating by Tim C
"What a disappoint. My mom and dad were with him for years. He was very good when my dad passed away. He was very good to my mom, getting everything settled. A complete different experience after my mom passed away. Totally unhelpful, almost rude. When we asked to decrease the coverage on my mom's car since no one was driving it, he outright refused to help. I guess he realized that he wasn't able to suck anymore money from the family and made the final money grab. Go find someone who wants to partner with you and your family. This guy isn't it. Edit to respond to owner's response. Nope not mistake what-so-ever. Owner says nothing aligns. Either he is lying or forgot how he screwed over the family of a recently deceased parent."
We responded:
"While the situation you described here is deeply concerning, we have no record of that aligns with the situation you mentioned and believe there has been a misunderstanding of who you did business with. If there has been a misunderstanding or if we've indeed served you and failed to meet your expectations, it's important for us to rectify this. Please reach out to us directly at your earliest convenience so we can address your concerns personally and ensure a resolution."
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Jim Detman

September 19, 2024

5  out of  5
rating by Jim Detman
"Very kind staff ..prompt with insurance payments ..great agent to work with ..highly recommend"
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kristin smith

January 9, 2024

5  out of  5
rating by kristin smith
"Nice ppl they are very helpful and work with you!"
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Clayton Eyler

March 16, 2023

5  out of  5
rating by Clayton Eyler
"I was having trouble with a lack of communication form the auto body repair shop and Steve had it sorted out right away."
We responded:
"Clayton, thank you for the great review! We appreciate the feedback that you have for our office and we are glad that we could help you with the trouble that you were having. If you ever need anything please do not hesitate to call the office. Thank you for your continued business and trust! "
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Austin Suman

March 14, 2023

5  out of  5
rating by Austin Suman
"Steve Banco is the best agent in my area, I'm always telling friends and family to get him as their insurance agent. I've never had any problems and they've help me out on numerous occasions"
We responded:
"Austin, thank you for the wonderful feedback you have given our office. We appreciate your efforts in referring our business to others. We are very happy to be your insurance agent. If you ever need anything please do not hesitate to give the office a call. Thank you for your business and trust, it is greatly appreciated! "
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Darlene Camp

February 16, 2023

5  out of  5
rating by Darlene Camp
"Been with State Farm for years always there when we need anything"
We responded:
"Darlene, Thank you for the wonderful feedback! We appreciate your business and trust with the Steve Banco State Farm! Congratulations on being the winner of our Valentine's Day Giveaway that we had in the office. If you or your family ever need anything please do not hesitate to give the office a call. "
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Eric Gamble

January 25, 2023

1  out of  5
rating by Eric Gamble
"Unprofessional and unreliable"
We responded:
"Eric- I'm sorry you feel this way about my office. I can have the claim rep call you again and explain why the claim was denied. Regards, Steve"
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Frank R

January 11, 2023

5  out of  5
rating by Frank R
"Outstanding customer service Steve and staff always answer questions and are very helpful with any of my needs would highly recommend this agent"
We responded:
"Frank, Thank you for your business and Trust, Steve "
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Joe Moore

November 22, 2022

5  out of  5
rating by Joe Moore
"Steve and his wonderful staff take care of all of our insurance needs. Homes, cars, life insurance etc. They all go above and beyond to make everything easy for us and they are 100% committed to their customers AND their community as well. Great people… Great service! What else could you ask for??"
We responded:
"Joe, thank you so much for the wonderful review! We appreciate your kind words! Our staff here is always happy to help you and take care of your insurance needs. Thank you for your continued business and trust here at the Steve Banco State Farm! "
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Jesse McCullough

October 27, 2022

5  out of  5
rating by Jesse McCullough
"Great group and always helpful. State Farm is lucky to have these wonderful people represent their name. I have a very positive experience every time I talk to them. I’ve referred many friends family members to them and will continue to do so"
We responded:
"Jesse, thank you for the wonderful feedback! It is greatly appreciated, we are glad that we are able to help you, your family, and friends. If you ever need anything please feel free to call the office. Thank you for your business and trust with the Steve Banco State Farm!"
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Michael Blakeney

July 28, 2022

5  out of  5
rating by Michael Blakeney
"Steve and his staff are the best. They go above and beyond to help in anyway possible. Any Insurance agent willing to assist anytime day or night says alot especially in today world. A+++++"
We responded:
"Michael, Thank you for the wonderful feedback. We are always willing to help you with your insurance needs. Thank you for your business and trust, we really appreciate it!"
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Sharon Cushey

August 19, 2021

5  out of  5
rating by Sharon Cushey
"When praise is due I’m the first to give it for a job well done In June of 2021 there was a very bad wind storm it ruined my roof , never in a million years would I think my homeowners would cover the cost to fix ,but to my surprise they did. My agent Steve Banco was so helpful with in a few phone calls new roof. No disruption or hassle to my daily routine . I have been with Steve Banco and StateFarm for quite a few years and never had a claim .. Well Then less than a month later I was sitting on my deck with my husband (probably close to an hour ) I walked in side and our house was filled with smoke .. yelled to my husband ( who is a firman) and he realized our stove had caught fire.. it was completely off and not in use at the time . The burners and both ovens were glowing red. The only way to turn it off was to hit the breaker.. had I not walked in then our whole kitchen would have been a blaze ..The oven just Malfunctioned.. so again another call to Steve .He and his staff were just so helpful. Steve put me in touch with a Kyle Oberly who also could not have been more helpful and pleasant. The stove was a 40 inch 4 burner 2 oven plus broiler.. now I do and always have had replacement cost insurance and the price of the oven today is $9999.99 . Never did I think that I would be paid that much but to my surprise (minus) my deductible I was paid $7999.00 I can not sing their praises enough no hassle just fast and friendly service .. HIGHLY recommend Steve and his staff Beverly and Leanne . Always a smile in there voice and professional treatment. Sharon Cushey"
We responded:
"Sharon, We are so glad that everything worked out for you! We appreciate the wonderful feedback you have for our office! If you ever need anything please do not hesitate to give the office a call. Thank you!"
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Joann Barclay

May 19, 2021

5  out of  5
rating by Joann Barclay
"Alway been treated with kindness"
We responded:
"Joann, thank you for the great review! We appreciate your business and trust here at the Steve Banco State Farm."
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Brian Venturini

May 10, 2021

5  out of  5
rating by Brian Venturini
"Steve Banco State Farm was amazing when we had our fender bender last year. Our truck was fixed promptly and looked brand new. Liane is our go-to there. Anything we need she takes care of it for us. She’s an asset to the company!"
We responded:
"Brian and Traci, Thank you for the outstanding review! We are always happy to help you guys with your insurance needs. We will let Liane know about your kind words they are greatly appreciated. Thank you!"
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jrsabot

May 6, 2021

5  out of  5
rating by jrsabot
"Great people,service and rates. Here you are a name not a number. Can’t say enough great things."
We responded:
"Thank you for your kind words! We appreciate having you as one of our customers!"
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deadsanity666

April 12, 2021

5  out of  5
rating by deadsanity666
"Amazing man and takes care of his customers very well. Stand up guy"
We responded:
"Thank you for the five star review! We appreciate your business and trust at the Steve Banco State Farm!"
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Lisa Shook

March 31, 2021

5  out of  5
rating by Lisa Shook
"Steve is the best! Always available for questions and concerns over the years. Highly recommend his business!"
We responded:
"Lisa, thank you for the kind words and for recommending our office to others!"
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Jeff wijnen-riems

March 31, 2021

5  out of  5
rating by Jeff wijnen-riems
"Great team, great people and great representation of State Farm"
We responded:
"Jeff, Thank you for the great review! We appreciate your kind words and we are always happy to help you and your family with your insurance needs!"
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Kristi Wolverton

March 16, 2021

5  out of  5
rating by Kristi Wolverton
"The ladies in the office are fantastic. They take care of whatever you need promptly and efficiently."
We responded:
"Kristi, Thank you for the great review! We appreciate being able to have you as one of our customers!"
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Jill Sciascia

January 18, 2021

5  out of  5
rating by Jill Sciascia
"Best insurance agent. I cannot begin to express how worry free and budget friendly my auto, home, and life insurance has become since becoming Steve Banco's client. If you are on a budget or need someone that cares about your insurance concerns, I urge you to request a price quote from Steve today. I promise you won't be sorry."
We responded:
"Jill, thank you for the great review! We appreciate your kind words and thank you so much for recommending our agency to others! We are happy to have you as a customer, thank you for all of your business and trust!"
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Regis Seng

January 18, 2021

5  out of  5
rating by Regis Seng
"Great response and always helpful anytime needed"
We responded:
"Regis, thank you for the positive review! We are always happy to help you with your insurance needs!"
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Donna Stancik

January 11, 2021

5  out of  5
rating by Donna Stancik
"State Farm Insurance, Steve Banko‘s office is always fast, friendly and professional! I recommend this office to all my friends and family."
We responded:
"Donna, thank you for the great review and for recommending our office to others! We appreciate your business and trust!"
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joe moore (Mojo121)

January 8, 2021

5  out of  5
rating by joe moore (Mojo121)
"Steve is a great agent and each team member in the office is so knowledgeable and friendly. Highly recommend :)"
We responded:
"Joe, thank you for the positive feedback. I will pass these kind words onto my team members!"
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Heather Rosenberger

January 5, 2021

5  out of  5
rating by Heather Rosenberger
"Office staff is always professional and courteous. Would highly recommend Steve as your insurance agent, the great staff is an added bonus to a great agent."
We responded:
"Heather thank you so much for the awesome review and compliment , I have a wonderful team, its a privilege having you as a customer taking care of your auto, homeowner , and insurance needs , Thank you for your business and trust."
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Amy Popeck

January 4, 2021

5  out of  5
rating by Amy Popeck
"I cannot say enough about Steve and his staff. During a basement flood at my house, Steve answered all my questions and was invaluable to me, even though he wasn't my agent at the time (my agent was not returning my calls!) I immediately switched my home and auto coverage to him and will never leave. He is always available to answer questions and assist. As is his staff."
We responded:
"Amy, thank you for your kind words and wonderful review. My team and I are always happy to help you with your insurance needs in any way that we can!"